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2012 Guest Comments

Germany, Male

Dec, 2012

 

I am very satisfied how you handle informations and reservation

USA, Male

Dec, 2012

 

congratulations to everyone involved in putting together the Kumano Kodo web page. Encyclopedic, well-organized and extremely helpful.

Japan, Male

Dec, 2012

 

...would like to thank really sincerely all of you for your amazing support. I could really spend all my time enjoying myself in that beautiful area. I never had once to think about anything, not even looking for directions! Thanks again really for the fantastic job that you are doing, which makes it so easy for international visitors to enjoy the area.

USA, Female

Dec, 2012

 

We greatly look forward to our stay and have found your website incredibly helpful.

Hong Kong, Female

Dec, 2012

 

I'm very impressed with your tips and knowledge about this area! You must be very familiar and good at what you're doing. Truly appreciate your help!

New Zealand, Female

Dec, 2012

 

Had a fantastic trip... very good service both on person and via email when I was booking. Thank you for such and enjoyable experience :)

Japan, Female

Dec, 2012

 

I'm really impressed with the service I have received from Kumano Travel and will definitely recommend you to all of my friends.

USA, Male

Dec, 2012

 

The website was a great resource as it helped me figure out bus routes and timetables. It was also convenient to pre-pay for accommodations by credit card so that I did not need to carry around large amounts of cash.

USA, Male

Dec, 2012

 

Amazing resource of information! We couldn't have planned the trip without it.

Canada, Female

Nov, 2012

 

Amazing site. Very easy to use. The staff were very knowledgeable and always responded very promptly.

USA, Male

Nov, 2012

 

I can't say enough how infinitely useful of a resource your website was. It had literally all the information we needed for our 4 day stay in the area. I simply downloaded all the PDFs onto my iPad and had all the bus schedules, trail maps, and area maps easily accessible... I loved it because I knew I could get the information if I searched for it, ... great job to all of you!

Singapore, Female

Nov, 2012

 

We really appreciate all the helps from the Tourism Bureau. In particular, for helping us to book the local minshukus and giving suggested routes and advices. Thank you very much!

France, Female

Nov, 2012

 

Really excellent and reactive. Very helpful. Wish all Japan were covered by such sites!

UK, Male

Nov, 2012

 

Really excellent. Ths site is easy to navigate, with hugely helpful links to transport timetables etc, and made a journey to this less visited area possible for me. The individual support I recieved following my e-mails on particular subjects was also invaluable, and gave me the confidence in my travel plans to enjoy the area.

Belgium, Female

Nov, 2012

 

Great service! It really made our trip a delightful, worry free experience

USA, Male

Nov, 2012

 

The web site and service are amazing. There is so much information on that site, and it is well organized. The Bureau staff were exceptionally responsive and helpful.

Germany, Male

Nov, 2012

 

Almost any necessary information about Kumano Kodo Hiking is available. So organizing a trip there by oneself becomes quite easy and straight forward.

German, Female

Nov, 2012

 

Excellent Service, thank you very much! It made my trip planning much easier. Keep up the good work.

Japan, Male

Nov, 2012

 

Excellent! Wish other regions war as well organized.

Canada, Female

Nov, 2012

 

We loved the stay at the Takahara Lodge. We can't say enough about how amazing the accommodations were. The food was unbelievably good and the staff were so friendly and helpful. The hiking was amazing as well. The trails were very well marked. We did the N...? Route, and we walked for three days. All of it was amazingly beautiful. The shrines we visited were Hongu and Nachi. They were breathtaking.

Australia, Female

Nov, 2012

 

Firstly have to say thanks again - your website and wealth of information provided is fantastic, and really helps non-Japanese visitors to think about visiting this beautiful area. I'm sure you hear this often now, however it seems that even though Kumano (and greater Wakayama-ken) is not as well known amongst travellers as other parts of Japan, I think this will gradually change mostly due to your wonderful website. It is definitely making my life easier...

USA, Male

Nov, 2012

 

Your office really does provide amazing service. Thanks!

New Zealand, Female

Nov, 2012

 

thank you so much...! You have been wonderful help...amazing service!

Australia, Male

Nov, 2012

 

Thanks again for the service you offer, this is really helpful! I cannot see how we would have organized this trip without you.

Holland, Female

Nov, 2012

 

I found your website extremely detailed and worthwile!

German, Female

Nov, 2012

 

Getting in touch with Kumano travel is like meeting friends who do care a lot. 
We do appreciate the engagement and effort of Kumano travel to make the Kumano area a lasting memory to foreigners and to bring them closer to its inhabitants, its culture and its amazing landscape.

Without Kumano travel we would definitely not have gotten around this area. Kumano Travel is outstanding with its selection of accommodations, with its suggestions, with its extensive plans and maps, with its reliable schedules of busses and general information and its helpfulness with special wishes. 

We can only recommend everybody warmly to put you into the hands of Kumano Travel.
We enjoyed every minute of the days we spend in the Kumano area and we‘d like to thank Kumano Travel that we were able to make this experience.

Australia, Male

Oct, 2012

 

I am writing to thank your team at Kumano Tanabe tourism office. I have sent in the official review documents as requested but I have been reflecting on my wonderful holiday, and looking through the photographs. I followed the itinerary you prepared based on the general ideas and profile I sent you. It was great. The only change I was forced to make was on day three of the Kumano Nakehechi route, because of torrential rain, was when I had to catch a bus between Tsugizakura and Hongu Taisha. It was a wild day and the rivers were muddy water torrents. The creek at Yunomine Onsen was roaring through the heritage bath house and the public onsen was closed. Kaiseki style meals, maguro sashimi, fresh peaches and tempura are great food memories. Also, really good accommodation memories are especially at Muryoko-in, Ryokan Kamigoten, Takahara Kiri-no-sato and Minshuku Tsugizakura. Whilst not a religious pilgrim, I did enjoy following pilgrim paths and experiencing the Kumano Kodo and Kumano Sanzan. People were friendly and helpful and I enjoyed the slower pace of the countryside. The people at the tourist office next to Tanabe station were wonderfully friendly and helpful. I am sure I would enjoy a return visit and early thoughts are one day to return. Thank you again for your organisation, communication and advice. I had a wonderful holiday.

Australia, Female

Oct, 2012

 

Absolutely excellent site. Great information, maps, and reservation system. It's not always easy to find such a thorough site in English for Japanese travel. Great work! It's the quality of your site that has taken me to the area twice, and I'll be back again. Thank you very much for such an excellent service.

Spain, Female

Oct, 2012

 

Really good site, very useful. Fast and kind with the answers and feedback. Congrats for you site. Is one of the best sites I've used for traveling. You provide lot of information and help. Thanks for your help.

Spain, Male

Oct, 2012

 

The best are all girls at the Kumano Tourism Bureau, all are awesome!! i dont know what could be happened without them..thanks girls!!!

Canada, Female

Oct, 2012

 

I really must say that it's been great communicating with you and we really appreciate all your help. You have been incredibly helpful!!!

Malaysia, Female

Oct, 2012

 

Very good and easy to use. I am very surprised with the details and up-to-date information posted in the website which make planning for travel in the region very easy. And the staff response is quick and helpful.

UK, Male

Oct, 2012

 

Thanks for your fantastic website.

New Zealand, Female

Oct, 2012

 

It was really good to meet you and to come to Tanabe and to the Kumano Kodo. I found your web site very helpful and also very attractive to look at and use. The site is great ...and the easiest by far of anything in Japan for booking accommodation.

USA, Female

Oct, 2012

 

Very helpful. Making reservations for our trip was so easy through the website. The recommendations for hikes and maps were awesome. I felt like I knew what I was getting into because of this site. It was nice having everything that I needed to know in one website. Thank you!

Australia, Female

Oct, 2012

 

Thank you very much for your assistance in planning our trip - the information and suggestions provided by staff were very helpful and all requests were promptly responded to.

Hong Kong, Male

Oct, 2012

 

good for helping us to book local and economic accommodation and give some useful and advice about our transportation arrangement. 

Canada, Female

Oct, 2012

 

The tourism bureau and this website have been a great resource and help while planning and booking my trip. I found the website very easy to use, especially when selecting and booking accommodation. The pictures give a good impression of what the places really look like - that's not always the case with booking websites. The itineraries / suggested walks with all those maps and detailed information are great, too. Overall, i'm really impressed with the service you provide - i don't speak a word of Japanese, but realizing this trip to Kumano Kodo was probably easier than it would have been in my home country! So honestly, i can't think of anything you would have to improve.

USA, Female

Sept, 2012

 

This is so great...I'm very glad that you are able to help me. You are amazing!

Germany, Male

Sept, 2012

 

i always wanted to thank you and Tanabe City Kumano Tourism Bureau for all your help. Thank you very much!

Japan, Female

Sept, 2012

 

Excellent and very convenient. I had absolutely no idea of anything before visiting this page and it really helped me to know the area better and to decide which places to visit.

Portugal, Male

Sept, 2012

 

The reservation site is fantastic.

France, Male

Sept, 2012

 

truly excellent - could not dream of a better site to organise my trekking on the Kumano kodo trails and my stay in the minshukus - thanks a lot for the maps, the informations (schedules of the buses ...) and the online booking site.

UK, Female

Sept, 2012

 

This website is absolutely brilliant. It has been very helpful in the planning of our trip. There is so much useful and detailed information, but the site is still easy to navigate. Very highly recommended!

Italy, Male

Sept, 2012

 

everything was very good, and I'm planning to come back again!

USA, Male

Aug, 2012

 

THANKS for your help. Your office provides an amazing service
to travellers & we appreciate it.

Australia, Female

Aug, 2012

 

We ... truly appreciate the time and effort you have put into my somewhat humble booking.
Kumano Travel has received excellent reviews by travellers and I can see why.

USA, Male

Aug, 2012

 

It's been really fun planning our trip and we're really excited about coming to do a bit of the Kumono Kodo. Your service is fantastic. We are so happy we found your site to help us learn about the area and book places to stay.

Thank you again for your help. It's so very much appreciated.

France, Female

Aug, 2012

 

Very hepfull with many informations. More, the answers at our e-mail questions were precises and queekly sent. Without the Tanabe City Kumano Tourisme Bureau and the internet site, we could not have done this trip.

Netherlands, Male

Aug, 2012

 

We went to the Kumano Area for hiking, which we did amply. We very much enjoyed the walks down from Hosshinmon-Oji towards Kumano Hongu Taisha.

Switzerland, Male

Aug, 2012

 

The site was very easy to use. I was positively surprised by the fact that a person sent out emails (and not a machine) and that communication with the bureau staff was so easy. They were very helpful.

UK, Male

Aug, 2012

 

Really excellent, can't believe how good it is really.

Hong Kong, Female

Aug, 2012

 

- enjoy being in communication with a real representative, it gives a human touch to my trip planning, especially when i asked questions on weather and transport, i get immediate email responses

Netherlands, Male

Aug, 2012

 

Brad Towle helped us enormously! His itinerary, schedules and feedback were excellent.

Switzerland, Male

Aug, 2012

 

Great help from employees!!!

Switzerland, Male

Aug, 2012

 

Great experience for us (family from Switzerland). We can recommend the trip to the Kumano area to everyone! The bus ride from Kawayu to Shingu was fantastic.

Canada, Male

Aug, 2012

 

I was so happy when I found the Kumano Travel reservation system run by the Tanabe City Kumano Tourism Bureau. I really wanted to visit these mountain sacred sites and small hot spring areas, but hate booking with large, major, generic tour companies, that abuse the local economy. Knowing that while I was using this grassroots system, I was supporting a community in a positive way made me feel great about booking with you. Thank you Kumano Travel for giving me the chance to make a choice to travel responsibly to your wonderful off-the-beaten-path destination, allowing me access to a piece of Japan that I never would have been able to see without your help. Arigato!

Australia, Male

Jul, 2012

 

You guys offer the best service of any tourist bureau we have ever used - anywhere. We can't thank you enough. Before the trip, your online information and booking service was outstanding as was your assistance in confirming the bookings. The information package you provided at our Ryokan was extremely helpful and your recommendations on the itinerary were really helpful. Tanabe needs to thank you guys for the wonderful job you do in giving visitors such positive experiences of the area.

Canada, Female

Jul, 2012

 

Thank you once again! You are so organized and your website is really amazing! You provide an incredible service :)

Israel, Female

Jul, 2012

 

Thank you for your valuable help

Australia, Male

Jul, 2012

 

Thank you for your excellent and informative website.

USA, Female

Jul, 2012

 

Excellent site and very helpful! Best tourist site I've ever used- ever! Keep it up!

Netherlands, Female

Jul, 2012

 

I really appreciate the site and the tourism bureau. The mails I had with the staff about hotel reservation were very clear and helpful. Thereby the reaction time was fast. And I was really pleased by the help we got at the Tanabe City Tourism Bureau. People went out of their way to help us! When the staff had difficulty helping us in English, colleagues were called for help and they rushed to the bureau to help us out. What a service! And the leaflets about Kumano Kodo are really clear and informative. Had a great time at Tanabe and surroundings, thanks a lot!!!

Singapore, Female

Jun, 2012

 

I'm greatly impressed and immensely grateful for its existence. I would otherwise have not been able to visit Ryujin Onsen as easily since there is not much information available in English on this particular hot spring area. Also, I could not find another site for international visitors to book a night's accomodation at Ryujin Onsen. 
Good points:
- easy to navigate and obtain information
- convenient platform for booking accomodation in the region
- helpful and knowledgeable staff 
- good English

USA, Male

Jun, 2012

 

Outstanding.
I think that your response to email inquiries with suggested itineraries is the most outstanding and valuable service that you offer.

Belgium, Male

Jun, 2012

 

People at Tanabe city Kumano are very nice and helpful.
Thanks a lot!
We had a great time there.

Germany, Male

Jun, 2012

 

The whole system is really great and the staff are incredibly helpful in pointing out potential problems with itineraries and answering any questions.

France, Male

Jun, 2012

 

I just came back from my trip on the kumano kodo. It was a great experience, marvelous landscape and great support from your team. The website is very clear, with detailed and updated information. The reservation process is easy and very quick. You answered to my question very quickly and kindly. The path is really well fitted with many "boundary stone", many "path sign", it's very helpfull. The Minshuku gave us a warm welcome. In one word: great and thanks for your kind help!

France, Female

Jun, 2012

 

Looking at the pictures, we have very fond memories of our trip in Japan last fall.
We had such a great experience thank to your suggestions and your organisation.

France, Female

May, 2012

 

Thanks to the site, to plan my travel was really simple.

USA, Male

May, 2012

 

Absolutely excellent. The staff was most accommodating in answering questions.

Japan, Male

May, 2012

 

Excellent! Couldn't be better. I was allowed to book accomodations in the area accessible only to Japanese or someone fluent in the language. Also the descriptions of accomodations in the area was very accurate including the photos of the meals, whether the owners understood English or not, etc.

USA, Female

May, 2012

 

You are doing an incredible job! We loved our trip, it worked out perfectly. Even though it rained all of one day, we still had a great time and really appreciate the time you took to help us figure out what we needed to do. I would say that we didn't realize laundry was going to be available at the inn in Chikatsuyu, so that was a great surprise that you might want to have them mention as a perk. We definitly appreciated that. The food was great, the bento boxes were delicious, the maps were all accurate, teh signage was great. I just can't say enough wonderful things!

USA, Female

May, 2012

 

Excellent. The reservation site made planning our trip easy. The content of the site was the most helpful resource for planning our trip to the Wakayama area.

USA, Male

May, 2012

 

Excellent experience.
This was my second trip to Japan. Your site is much easier to use than most japanese sites. The PDF route maps are great. The detailed info about bus and train schedules and routes very useful.

USA, Male

May, 2012

 

An asset to foreign travelers
I am an American working in Japan. There should be more English tourist information websites such as this one throughout Japan, which go into detail in each region and allow you to book accomodations and tours in advance (so you don't have to bring a lot of yen with you, as U.S.$ cash machines are hard to find in Japan). Websites such as Japanican, Rakuten, Jalan, and JapanHotel.net only offer lodging in major cities or tourist destinations, not areas off the beaten path. Via the Kumano Tourist web site, access to the smaller minshukus was available

Germany, Male

May, 2012

 

thanks a lot for helping us through our trip! We had wonderful holidays! From planning, booking such nice hotels and answering all questions ... it was such perfect! Guess, we never had such a good travel agency before. We'll recommend your agency to everybody who goes this direction:-)

Australia, Male

May, 2012

 

What fantastic service! Really helpful information. Thank you very much.

USA, Female

May, 2012

 

I just want to say that the trip went very well, we loved it and thank you so much for all your help. We really enjoyed it and could not have done it without your incredibly helpful website. Our whole trip was wonderful, but the Kumano Kodo part was the highlight!

India, Male

May, 2012

 

I wanted to thank you for perfect arrangements...
Your website is outstanding as is the service you provided.

Sweden, Female

May, 2012

 

Thank you ever so much for all your help! It was because of you we could realise our plan of a walk in Japan. I will recommend both the walk, the Tanabe Tourist Bureau and you, to my friends here in Sweden.

Canada, Male

May, 2012

 

... how incredible the Kumano Travel Bureau is - the website is absolutely excellent, and the service and help that we received from Noriko and other staff was top notch. In fact, if it was not for the Kumano Travel bureau, we would never have been able to visit Wakayama prefecture. Thanks to you and your staff, we managed to figure out all of the train and bus logistics, as well as book accomodation for difficult to reach places. We had a fantastic time!

Australia, Female

Apr, 2012

 

My overall opinion is really good. The level of service is outsantding and really brings this magnificent area at reach for internationals. I think that the bureau (as the local says) should be proud of themselves because their really offer something special to others: a life changing experience. All the best for the future.

UK, Male

Apr, 2012

 

You guys are fantastic and organized a fantastic and seamless trip. Thank you for all of your advice!

USA, Male

Apr, 2012

 

Absolutely wonderful. Being able to reserve accommodation on line was very very important for my trip.

Spain, Male

Apr, 2012

 

The reservation site is easy, fast and clear. In The Tanabe City Kumano Tourism Bureau there are excellent professionals.

France, Female

Apr, 2012

 

We'd like to thank you for your help with our travel in the Kumano area. We really enjoyed our trip and that was a great experience. We will spray the word about it all around us for sure!

USA, Male

Apr, 2012

 

Thank you for everything you and Kumano Travel have done to make my trip wonderful.

France, Female

Apr, 2012

 

Everything's perfect. The website is full of informations, easy to use as well as the reservation site.

France, Male

Apr, 2012

 

very good. clear and service is top.

Netherlands, Female

Apr, 2012

 

We had great support in making the right reservations for Kumano Kodo. We are very happy by his support. We'll recommend it to everyone. Thanks a lot for the great time we had!

Denmark, Female

Apr, 2012

 

Friendly and service-minded.

UK, Female

Apr, 2012

 

Excellent site with detailed information and very helpfull contact staff.

UK, Female

Apr, 2012

 

Thank you very much for your help. I can't wait to get out of the city and on the trail.

France, Male

Mar, 2012

 

Thanks for all your information, the hikes and lodging are awesome!

USA, Male

Mar, 2012

 

Many thanks .... for making my journey a better one. I will definitely recommend your travel agency to my friends and family.

UK, Male

Mar, 2012

 

Thank you for the excellent information at Tanabe City Kumano Tourism!

Australia, Male

Mar, 2012

 

The Tanabe City Kumano Tourism Bureau website already provides a lot of very helpful information, e.g. timetables, updated information re: road closures, sightseeing info, coin locker info. It's easily the most helpful regional tourism site I've ever used over 4 visits to Japan.

Finland, Female

Feb, 2012

 

Very easy to use page and super friendly staff, thank you so much!

Mexico, Male

Feb, 2012

 

Just want to thank you!!!! I have an amazing trip and everything was perfect!!!!!
Thanks for all your help!!

USA, Male

Feb, 2012

 

I have just sent in a request for accommodations via your very cool website. Definitely the best I have seen and I have seen alot of them!

USA, Male

Feb, 2012

 

Wow, the information on your website is incredible!

Singapore, Male

Jan, 2012

 

This was a highlight of our entire trip!

Kumano is place like no other; we enjoyed the trek, the little town, and the beautiful scenery. So much so that we look forward to visiting her again someday soon.

 
 

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