First of all, I’d like to thank you for your excellent web site, very rich in interesting information and quality resources. It’s a great job, thank you very much to share all these useful information.
Very impressed and satisfied with the Tanabe website as well as the entire areas attitude towards foreign visitors. Nowhere else in the world have I experienced such a detailed, easy-to-use and friendly travel service. Without you my trip would have been far less remarkable. Thank you
Just keep doing what is being done. All the staff were extremely helpful and patient in their dealings with us.
The mountains are breath taking, the views are amazing, walks through the forests are fantastic, I cannot recommend this highly enough, it was beautiful hike to do!
The world Heritage Onsen was very cool, and I thought the egg boiling bath was neat! I also really enjoyed the beauty of the Kumano Kodo trails themselves.
Very good, lots of useful info.
This is simply a great web site. It makes possible to experience something very unique without need to speak Japanese. I can warmly recommend this experience for everybody interested in Japanese culture.
everything was arranged so well by Brad & Tomoko, I would highly recommend the agency to anyone wanting info / booking about Kumano area.
very professional, friendly, helpful and efficient
The location of the Tanabe tourist bureau was wonderful. Right there at Kii Tanabe train station and at the bus stop could not be better. The staff were very helpful and the English speaker did a great job. Providing maps of each village with our accommodation marked made it very easy to find the minshukus. The Reservation website and process worked perfectly.
without the web site would not of traveled into the Kumano Kodo area. booking accomodation through the site was very easy and so useful for a non japanese speaking person as it allowed me to travel off the usual tourist areas.
It was great, the resources are very useful such as bus timetables and accomodation booking service
Your helf was very much appreciated. It was very simple and the person who helped me through e-mail really took the effort the help us further. So thank you very much, we had a wonderfull time!
It's very easy to use, and the response I received from the staff was very professional and helpful. The site also provided me with all the information I needed to know for my trip, and it was great.
Very friendly staff, cheap prices
You have done a remarkable job in organizing information about the Kumano Kodo.
Brad helped lay out the itinerary of our 4 day hike, with clear route map and tops. He also help us understand the various choices of minshukus and their location. We couldn't have done it without his help. We had an absolutely wonderful experience from planning to hiking. We'd recommend to everyone this once in a life time treat.
The tb-kumano homepage and the reservation site are outstanding in terms of information in english. Never seen that quality and details from other cities/areas in Japan (and I travelled 6 times to Japan in the last 5 years.
Great site. Extremely informative and helpful when I had any questions. Made planning my visit to Kumano Kodo much easier.
really really good. You guys do a fantastic job and made it very very easy for us!
First and foremost, I wanted to mention that your website is very impressive- it provided great information and is a wonderful example of a community-based enterprise.
The visit to yonomine onsen and the kumano kudo was one of my top experiences in Japan this time.
One of the best holidays I have ever had - thank you! Wow - where to start?? Firstly the response from the team at Kumano Travel were always quick and helpful - I had endless stupid questions but they always replied with easy to follow solutions. We started our walk at Takijiri, finished in Hondu after a night at the Minshuku Irorian which was absolutely fantastic. They guys there were very friendly and cooked us the best meal we had in Japan (my partner is vegetarian and they did a fantastic job for her!). The Kumano Kodo walk itself was magical - well sign posted, hard going in parts but simply stunning. I can not recommend it highly enough - you really won't regret it. After two days we found ourselves sitting in a hot spring next to a freezing cold river resting our weary limbs - it was just magical. Thank you thank you thank you!
Thanks once again for all the work of the Tourism Bureau in creating a coherent and well-coordinated service for Kumano Kodo tourists.
Thank you for the comprehensive web site. It can be very hard to plan a hiking trip from the other side of the planet. The maps were great, those in combination with the trail markers, made navigation easy. I really liked being able to pay for and reserve accomodations on the website. The descriptions were accurate and the reservations were accurate and did not have any issue whatsover with the accomodations. The reservation system is very easy to use and the way it is organized on your site, is really superb. I was able to plan this last minute trip in just a few days, because everything I needed was on one site. I was able to find and pay for accomodations, and look up trails and the general information was very good. I really liked having a little etiquette lesson on onsen and bath use and ryokan use. Thank you so much for your commitment in this area.
Exellence, absolutely exellence
Hiking the Kumano Kodo. You have done a very good job with making the whole process easy and enjoyable. The website is a tremendous help as it can be daunting trying to plan a trip to hike the Kumano Kodo from the United States. The accomodations along the trail were great, the food wonderful and the trail itself is well done. The numbered sign posts and directional signs saved alot of time with navigation. The toilets, water sources and covered rest areas were great. I really liked having the explanatory signs near the historical sites too. You have also done a nice job having the trail remain off the highways. It gives you a much better experience than walking along a road, or having to bus between trailheads.
Great, fantastic. Very easy to navigate and plan the trip using the website. Thank you for all the effort. It was especially easy to make accomodation reservations. The reservations were accurate and it was so comforting to have the reservations and to have them pre-paid was a blessing. Planning a trip from overseas can be daunting and confusing, but your website was well organized and certainly made the trip easy to plan. The information on the Kumano Kodo route was accurate and the maps were very easy to use and accurate.
Very helpfull and friedly service. Absolutly no bad points.... I will come back soon!Thank you.
Absolutely fantastic - they could not have been more helpful. The website was easy to use for non-Japanese speakers and my reservations were confirmed in good time. We decided to visit Tanabe because we had read good reports of the tourism office and when we arrived Brad quickly helped us to make plans for the following four days, booking accommodation and hire car. Afterwards, Tomako even helped us plan our trip to Osaka Aquarium on our way to the airport. Japan can be confusing for foreign tourists but I think the Tanabe Tourism Bureau and Kumano Travel are leading the way for the rest of the country.
Hongu and Nachi Taisha, both amazing and wonderful. The 5 days walking on the Kumano Kodo itself was the most enjoyable part of our holiday. The experience of hiking along such an ancient trail, seeing the oji, reading all the information available at important sites, was truly unforgettable, it was such an amazing experience. The Kumano Kodo is so well sign posted, the information so interesting and people so helpful that it made the whole experience even more enjoyable. We particularly appreciated the assistance we received with suggested itineraries, it made planning the hike so much easier. Thank you.
Perfect. Responses were quick and thorough. The people at the end of the email went the extra mile on each email and I really felt like they had our best interests at heart. I felt like I should pay for the service it was so personalised, timely and comprehensive. It made booking what felt like a tricky adventure a complete pleasure.
I wish the rest of my Japan bookings had gone as smoothly as those by you and Kumano-travel.
Your bureau was included in the Lonely Planet as one of the best in Japan. And I can see why. There is so much information available and it is so easy to book rooms. Thank you for all of the advice. Keep up the good work! Thanks!
I am very grateful for the work that the team at Tanabe City Kumano Tourism Bureau/Kumano Travel. I have visited Japan many times but always my options are limited because it's so hard for a foreigner to figure things out. The Tanabe City Kumano Tourism Bureau/Kumano Travel team provides an incredible service and made it possible for me to have this trip which was one of the best trips of my life. It would not have been possible without you.
Excellent service. Thoroughly appreciate all assistance. Would recommend to others.
We only have very good things to say about the team and the website. We had a such a wonderful trip and the whole system is set up so everything is very clear.
Kumano website is very helpful.
First of all, let me congratulate you for your awesome website. It is absolutely useful, clear and it helped us a lot to organize our travel to Kumano Kodo. We will recommend your website to anyone visiting the area. Thanks for the very good job.
Your site is excellent. Exemplary for Japanese tourist sites.
i had a very positive experience with the Tanabe City Kumano Tourism Bureau/Kumano Travel Reservation Site. The staff is friendly and helpful and really helped us in creating our trip.
The staff was extremely helpful. They helped us book accomodations and transport, and they provided us with maps and schedules, which were very helpful. Excellent service. Perfect
Couldn't be any better. I've been traveling internationally for just over two years now, and I have yet to come across an area or region that was more welcoming to foreign visitors. I am exceedingly impressed. Thanks for an amazing experience!
It seems top notch to me. It allowed an independent traveller such as myself to complete his travels independently but without the uncertainty and confusion that typically goes along with such travel in foreign countries. I would not have seen everything I was able to see in 4 days without your planning assistance. Thank you!
Helpful being able to book from abroad in a relativelyiremote area.
It was perfect for us. I would say that other tourist regions in other countries should model themselves after this. I couldn't have been more impressed.
The Kumano Kodo trail was wonderful - very peaceful and almost deserted in most places! Kawayu Onsen was also fantastic, a great experience sitting in the river digging your own onsen. The local people were also very welcoming and friendly, despite our lack of Japanese.
The hike to Kumano Hongu Taisha from Yunomine Onsen was amazing. We had great weather, and it was very easy to reach by the Ryujin bus. The Tourism office near the train station was very helpful, and our meal at Shinbe was incredible. The entire experience through Kumano Travel was incredible, a great tourism website, with accurate and very helpful information. The entire visit to the Tanabe area and Wakayama prefecture was adventurous as it was relaxing and effortless. I great retreat from the busier tourist places like Tokyo and Osaka. I will highly recommend this to anyone visiting Japan. As an English speaker, we found this link to be extremely helpful! http://www.tb-kumano.jp/en/dining/gourmet-map
The few days spent down there gave us a great insight into some of the Japanese history and culture. It was such a fantastic experience and I hope that some day we will get to do it all again.
Thank you so much for your help. It made our trip much easier and more enjoyable. I will be sure to recommend the walk to people and point them in your direction.
There is a phenomenal amount of information on the web site in english
The reservation was very smooth and well handled and I arrived with my accommodation vouchers printed out, and that was all I needed. Once booked things are so much simpler and easier to manage. It was very professional and friendly.
A great range of information and services
Very satisfying and professional service - thank you!
Very helpful and friendly staff! Quick with responses. Loved the service.
Very happy with the website and service generally
I have visited Koyasan a few years ago, and Kyoto 4 times. I love both of those places. However I had never walked the Kumano Kodo before, and I absolutely loved the experience. I walked for 5 days, at around 7-10 hours per day excluding breaks. I thought it would be a huge challenge for me physically and mentally, but I felt incredible after each day. I loved the idea of carrying everything I needed on my back and walking across Wakayama's incredible landscape. I also loved staying at the different lodgings and talking with the owners. Having been back in Australia for 3 months now, waling the KK is still the first thing I think of when I think about my 2 month stay in Japan. I would love to walk the pilgrimage again!
Great web site, easy to navigate, very well explained, lots of info, and great quality in service by emails. Keep it up guys !
Everything was wonderful. My questions were promptly answered. The reservations were easy to make. The information and maps about the Kumano Kodo were in detail and up-to-date. Thank you!
I'm impressed by the efficiency of this service. Both on the website and by email, you have been really helpful by giving my quick and precise information. Many many thanks!
We loved everything!
I enjoyed the walking track, well maintained and signposted. I enjoyed the stories posted along the trail from the early pilgrims. I really enjoyed the experience of staying in minshukus. The support that Kumano Travel has given to the minshuku owners to communicate in english, eg the signs about how to use the bath, the leaflets as to whether meals are served in the room or communal area and leaflets regarding the types of dishes or festival was a great touch.
We read the website material over and over again and found it most useful.
This is a great website! It was really easy to make reservations and there is a lot of helpful information.
Overall, and excellent source of information. Oh, and paying in advance was a blessing, as I didn't have to worry about doing so whilst I was hiking the Kumano Kodo. It was much more enjoyable that way.
We loved the experience. I would recomend and I will certanly be back. Thanks a lot.
Very good Bureau, very helpful for foreigners
Excellent website. The comprehensive information, maps, timetables and very helpful and responsive staff, made the whole experience of plotting and organising the entire trip very easy. The graphics and information of each map section are some of the best and most comprehensive I have seen. Well done. Latterly, when given the printed brochure of the Kumano Kodo, the sequence and details of each map section were very useful. The system for reserving accommodation was excellent.
Excellent. Other tourist bureaus in Japan should be consulting with Tanabe City to see how an international reservation site and office should be set up.
Excellent web site and good description of what is available.
The Kumano Travel website was tremendously helpful in planning our trip. We do not really speak Japanese, but everything went neatly and without any problems
I would love to see more sites like this. And, when I contacted the bureau for opinions, they went beyond my expectations in terms of helpfulness. Thank you so much!
Thanks as always for the very helpful, and prompt information.
Generally very good, especially the personal attention and responses from staff to my individual questions. It was very helpful and much appreciated. I will bve recommending this area and the Tourism Bureau to anyone who asks.
It's a fabulous site. We firmly believe we wouldn't have had nearly as wonderful of an experience as we did in Japan without having access to the maps and information from the Tanabe City Kumano Tourism Bureau/Kumano Travel site and reservation system.
Many thanks again for your help and for your website which is extremely helpful.
The site was immensely beneficial. We would not have had such a wonderful trip or visit without access to the information and services this site provides. We used the audio guide to better understand the area sites. Thank you very much.
I walked four days and enjoyed everything about it. A lot of tourists complain about never being able to get away from "urban" Japan. On this hike, I really felt that I did get away from urban Japan, both in the forest areas and in the small farm towns and villages along the route. The hiking was not too difficult, the routes were well marked, the lodgings were great, and the shrines were very interesting.
My gratitude to the Tanabe City Kumano Tourism Bureau/Kumano Travel Reservation Site is even greater than my gratitude for the best hosts in the wonderful minshukus we have stayed in. You have created the most helpful way possible for a non-Japanese speaker to appreciate and enjoy the Kumano Kodo and the Kii Peninsula. From the trail maps to the different options offered for things to see and do, to the reservation system, to the quality of the signs on the trail itself, to the well-written explanations of the various shrines and areas along the way, to the beautiful photos, to the helpful transportation information....I could go on and on. Thank you for creating a website and travel agency that has made our travels to the Kumano a trip of a lifetime.
Thank you so much for this excellent service.
Thanks so much for your help. This is a great service.
We have had great service from Kumano Travel, you excellent reputation is well deserved!
Thank you for all your assistance - congratulations on your bureau - it is fantastic!
Thank you so much for all your help!
Really helpful, quick to respond and convenient. I will recommend their services to all.
We are just back from an amazing trip to Japan and one of the highlights was the time we spent in the Kumano Kodo. What an amazing, beautiful and mysterious place!
Thank you again for all of your help. The service you are providing, especially for us English language speakers, is amazing and so incredibly helpful.I just want to acknowledge how gracious and kind you have been in helping me with my itinerary and plans, and very patient, and let you know how much I appreciate everything.
The bureau, and in particular Brad Towle's help along the planning stage was invaluable and we would not have made this trip without him. We feel that our final itinerary was excellent, giving us the feeling of having had a rewarding day of touring without feeling too stressed or tired.
I got good support from your organisation I could find on internet several pâmphlets, that have been very usefull in preparing the travel and the activities
Your website is fabulous and has great information.
This is an excellent tourism bureau, which makes a very traditional area of Japan accessible to international tourists. You were very thorough, including making English translations at restaurants in the area and communication sheets for innkeepers. We appreciate all of your hard work to make our trip to Kumano Kodo a memorable and enjoyable one.
Your internetsite was a very big help for us. And it made arranging and booking this trip so easy!
I felt that you really want to help visitors to enjoy their stay in your city and its surroundings.
Many thanks for your great and efficient service!
Thank you once again for all of your help and advice - we were certainly grateful and felt that your service was excellent.
Your website has been brilliant with the wonderful maps (who drew them?), bus timetables and other information, to help with planning. Many thanks too for your advice and literally pointing me in the right direction.
Thank you for your generosity and patience in helping me organize my travels to Kumano Kodo! Thanks to you, the trip was fun and easy.
I thought it was an excellent site - I was able to get bus schedules, town maps, walking maps, and make accommodation reservations. I appreciated the detailed information for the various minshukus etc. It was a one-stop shop.
Thank you for helping to organise our stay in the Kii-Peninsula, it was a fabulous visit and a great end to our journey around Japan. Thank you very much for your help !
Nothing bad to say at all. Just a BIG THANK YOU for an amazing experience.
thank you Brad for such a quick fixing and a very convenient solution. I appreciate. thanks a lot for your help ! Without you it would have been really difficult to book everything in Japanese.
The service offered was really excellent. We followed closely the information provided and it was clear and accurate. In the planning for the trip Brad was very attentive and quick to respond - top quality service!
Fast and friendly service—would definitely recommend to anyone planning a trip to Japan. Thanks!!
thanks a loooot for everything! I have been very helpful to plan this trip! I'm sure we will enjoy it so much thanks to you!
I think that this website is fantastic!!! I found it very very helpful and, given that English is not widely spoken in Wakayama prefecture, I think that it would have been quite difficult to travel in the area without being able to book things through this website. Travel in this area was the highlight of my trip to Japan. There were no problems with the bookings - every place expected us and knew that we had already paid.
Well organized, precise and very ease to use. Compliments!
very nice work. I appreciated to book all from abroad from booking to payment and not having to worry about nothing while walking the kumano. Good help from employees also, who answered all my question rapidly by mail.
I think that Tanabe City Kumano Tourism Bureau & Kumano Travel Reservation System made our visit to the area the easiest on our trip to Japan. It was an excellent service and gave us every confidence that all our travel arrangements would be fulfilled, as indeed they were. The signposting of the walking route and the maps were all very well worked out and included every useful detail, right down to the availability of drinks from vending machines etc. If this excellent service had not been so easily accessed online before we left, we might not have been able to arrange a visit of the kind we made, with our very limited knowledge of Japanese language. Even before we set out to walk, it was apparent in Tanabe itself, that there was a high degree of organisation that had set out to make local businesses accessible to foreign tourists: the large map in the station, a tourist office directly opposite, the restaurants with translated menus etc.Thank you for a job well done.
Just want to compliment you on the excellent service
This is a fantastic website. We were thrilled to find it.
Thank you very much for the written plan that you/kumano-travel has provided me. I really appreciate the help i get from you all.
thank you very much for the very useful information that you are helping us with!
thanks for maintaining such a convenient and helpful website.
Thank you so much! We so appreciate your expertise and rapid response! This is such an incredible service.
I thank you for your kind help with our travel plans, your site is incredible useful for non Japanese speakers!
I had a great stay and enjoyed the superb hospitality. Everything was exactly how I imagined it.I'd arrange for a longer stay to explore the area more if time permits on my next trip.Keep up the good job!Thank you very much.
I greatly appreciate the well-thought out and helpful nature of Kumano Travel's website. As a non-Japanese speaker, I nonetheless feel confident about the adventure that awaits us along the Kumano Kodo Pilgrimage trail.
Again, thank you very much for your great and quick service! We were very impressed by your online reservation system, which certainly contains the most thorough descriptions and additional information, such as the area maps, we have ever seen on any booking or tourist information site.
I really like your site! Very well laid out.
Your web-site has been extremely helpful. We travel a lot and this is probably the most comprehensive set of information we have come across so far!
very nice. the best tourism service i have ever had. thank you very much!
I'd like to take this opportunity to congratulate Kumano Travel on your excellent website - I have found it extremely useful and easy to navigate.
Thanks you for your excellent service.
Very detailed, everything I need. This is impressive ! High quality service, really great.
I just wanted to write to let you know how much I enjoyed my trip- no small thanks to your help. I came to Tanabe on a whim after seeing promises of "mountains" and "onsens" in my Rough Guide to Japan. I didn't have any reservations or any idea if it would even be possible to do the trail - but you sat me down and laid the whole thing out for me.
The trail was all was everything I'd hoped for and more - it was like walking through a fantasy world. I only saw one other hiking group on the whole trail - otherwise it was just me and the mountains and a few (extremely kind and welcoming) locals. The scenery was stunning, the people fabulous, and the accommodation luxurious. As I'm sure you already know, you have a real gem in your hands out there. You'd better bet I'll be coming back to do the rest.
Thank you very much for your help making reservations. Your website is very helpful, and we are looking forward to our trip.
Email contact was quick and efficient. Site was very easy to navigate and extremely comprehensive. Amazing amount of useful information - the maps helped immensely with planning and deciding where to walk and stay. Thank you so much!!
Overally excellent experience. Easy to handle the reservation proceedure. Lots of info. Again, excellent experience.
Extremely helpful and efficient. Communication was excellent.
Awesome, we find all information we need at the site and everything went perfect.
You guys are just wonderful. Of all of Japan, Kumano Tourism delivered a level of friendliness, communication and service that surpassed anything else we'd come across. I only wish we'd contacted you earlier as we would have been able to make a more thorough plan and overcome some of the last-minute booking difficulties we had. (On that note, many of the hotels on the website say '7-day in advance reservation only', but when the hotels were contacted directly, they were happy to accept our booking at shorter notice). We were particularly touched when Brad dropped into our hotel at Tanabe to say 'hi'. The locals had a country-town friendliness that made us really feel we'd experienced another side of Japan. It was a very rewarding part of our holiday to Japan, and you guys bent over backwards to look after us. Thank you!
I want to compliment you on your tourism website and information. This is simply THE BEST and most detailed English language website I have seen about any region in Japan. Your work is magnificent. I am so happy to have found your website! I am planning a trip to Japan and when I visit, I will definitely visit Kumano and perhaps walk the Nakahechi trail. Thanks to you!
Thank you so much for this!I am very happy for your service!
The Kumano Travel Reservation Site was extremely helpful in suggesting that we stay at the Fujiya Ryokan when they found out that our initial choice of a hotel/ryokan was closed for renovation. Excellent service!
...we would like to thank you for an amazing trip!Kumano Kodo was the highlight of our journey in Japan! The hosts was so friendly and helpful and the trekking was beautiful! And it was great that you welcomed us in Tanabe city for up to date information.
I was very pleasantly surprise to find such a great site! The help was fantastic, and great that I could book accommodation directly through you. I had a few problems receiving emails, but you noticed that and resent them. I will use this site again and recommend it highly to friends. I honestly was extremely happy with the service I received form Kumano Travel and everything went smoothly.
My overall impression of Kumano Travel website and experience is very positive. You guys did a great job for making all these information so easily accessible to site visitors.
...extremely helpful in our bookings (since we made them last minute). He also laid out our transportation from Kyoto which was very helpful. The website also made it much more approachable and easier to get comfortable with the trip.
I just returned from Japan today and can't wait to tell you how much my husband and I enjoyed this trip. Although we also went tp Osaka and Kanazawa, we especially enjoyed our stay at Fujiya Ryokan at Kawayu Onsen, which is one of the most unforgettable experience we ever had before! In fact, it's my very first time to experience hot spring and just love it. The weather in Wakayama was perfect! We're also able to enjoy the river at night while a full moon and numerous stars were in the sky. The most unique feeling was while enjoying the hot spring river, our foot could feel the icy cold spring water while our backs were rest on the warm hot spring! Amazing feeling!!I would like to express my sincere gratitude to you for your kind assistance and very clear instructions and guidance in traveling to and from this beautiful area! I love Wakayama and sure will go back again for more exploration and visiting onsens!
Our stay in Japan were superb and one of the most memorable ever. i particularly loved the Sennin Buro experience which i am so glad i just made it time.
I really appreciate how helpful you've been so far, and I have to confess that your website is as complete in its information as any website I've ever encountered.
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