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Guest Comments

2012
2011

2012

USA, Male

Aug,2012

 THANKs for your help. Your office provides an amazing service
to travellers & we appreciate it.

Australia, Female

Aug, 2012

 

We ... truly appreciate the time and effort you have put into my somewhat humble booking.
Kumano Travel has received excellent reviews by travellers and I can see why.

USA, Male

Aug, 2012

 

It's been really fun planning our trip and we're really excited about coming to do a bit of the Kumono Kodo. Your service is fantastic. We are so happy we found your site to help us learn about the area and book places to stay.

Thank you again for your help. It's so very much appreciated.

France, Female

Aug, 2012

 

Very hepfull with many informations. More, the answers at our e-mail questions were precises and queekly sent. Without the Tanabe City Kumano Tourisme Bureau and the internet site, we could not have done this trip.

Netherlands, Male

Aug, 2012

 

We went to the Kumano Area for hiking, which we did amply. We very much enjoyed the walks down from Hosshinmon-Oji towards Kumano Hongu Taisha.

Switzerland, Male

Aug, 2012

 

The site was very easy to use. I was positively surprised by the fact that a person sent out emails (and not a machine) and that communication with the bureau staff was so easy. They were very helpful.

UK, Male

Aug, 2012

 

Really excellent, can't believe how good it is really.

Hong Kong, Female

Aug, 2012

 

- enjoy being in communication with a real representative, it gives a human touch to my trip planning, especially when i asked questions on weather and transport, i get immediate email responses

Netherlands, Male

Aug, 2012

 

Brad Towle helped us enormously! His itinerary, schedules and feedback were excellent.

Switzerland, Male

Aug, 2012

 

Great help from employees!!!

Switzerland, Male

Aug, 2012

 

Great experience for us (family from Switzerland). We can recommend the trip to the Kumano area to everyone! The bus ride from Kawayu to Shingu was fantastic.

Canada, Male

Aug, 2012

 

I was so happy when I found the Kumano Travel reservation system run by the Tanabe City Kumano Tourism Bureau. I really wanted to visit these mountain sacred sites and small hot spring areas, but hate booking with large, major, generic tour companies, that abuse the local economy. Knowing that while I was using this grassroots system, I was supporting a community in a positive way made me feel great about booking with you. Thank you Kumano Travel for giving me the chance to make a choice to travel responsibly to your wonderful off-the-beaten-path destination, allowing me access to a piece of Japan that I never would have been able to see without your help. Arigato!

Australia, Male

Jul, 2012

 

You guys offer the best service of any tourist bureau we have ever used - anywhere. We can't thank you enough. Before the trip, your online information and booking service was outstanding as was your assistance in confirming the bookings. The information package you provided at our Ryokan was extremely helpful and your recommendations on the itinerary were really helpful. Tanabe needs to thank you guys for the wonderful job you do in giving visitors such positive experiences of the area.

Canada, Female

Jul, 2012

 

Thank you once again! You are so organized and your website is really amazing! You provide an incredible service :)

Israel, Female

Jul, 2012

 

Thank you for your valuable help

Australia, Male

Jul, 2012

 

Thank you for your excellent and informative website.

USA, Female

Jul, 2012

 

Excellent site and very helpful! Best tourist site I've ever used- ever! Keep it up!

Netherlands, Female

Jul, 2012

 

I really appreciate the site and the tourism bureau. The mails I had with the staff about hotel reservation were very clear and helpful. Thereby the reaction time was fast. And I was really pleased by the help we got at the Tanabe City Tourism Bureau. People went out of their way to help us! When the staff had difficulty helping us in English, colleagues were called for help and they rushed to the bureau to help us out. What a service! And the leaflets about Kumano Kodo are really clear and informative. Had a great time at Tanabe and surroundings, thanks a lot!!!

Singapore, Female

Jun, 2012

 

I'm greatly impressed and immensely grateful for its existence. I would otherwise have not been able to visit Ryujin Onsen as easily since there is not much information available in English on this particular hot spring area. Also, I could not find another site for international visitors to book a night's accomodation at Ryujin Onsen.
Good points:
- easy to navigate and obtain information
- convenient platform for booking accomodation in the region
- helpful and knowledgeable staff
- good English

USA, Male

Jun, 2012

 

Outstanding.
I think that your response to email inquiries with suggested itineraries is the most outstanding and valuable service that you offer.

Belgium, Male

Jun, 2012

 

People at Tanabe city Kumano are very nice and helpful.
Thanks a lot!
We had a great time there.

Germany, Male

Jun, 2012

 

The whole system is really great and the staff are incredibly helpful in pointing out potential problems with itineraries and answering any questions.

France, Male

Jun, 2012

 

I just came back from my trip on the kumano kodo. It was a great experience, marvelous landscape and great support from your team. The website is very clear, with detailed and updated information. The reservation process is easy and very quick. You answered to my question very quickly and kindly. The path is really well fitted with many "boundary stone", many "path sign", it's very helpfull. The Minshuku gave us a warm welcome. In one word: great and thanks for your kind help!

France, Female

Jun, 2012

 

Looking at the pictures, we have very fond memories of our trip in Japan last fall.
We had such a great experience thank to your suggestions and your organisation.

France, Female

May, 2012

 

Thanks to the site, to plan my travel was really simple.

USA, Male

May, 2012

 

Absolutely excellent. The staff was most accommodating in answering questions.

Japan, Male

May, 2012

 

Excellent! Couldn't be better. I was allowed to book accomodations in the area accessible only to Japanese or someone fluent in the language. Also the descriptions of accomodations in the area was very accurate including the photos of the meals, whether the owners understood English or not, etc.

USA, Female

May, 2012

 

You are doing an incredible job! We loved our trip, it worked out perfectly. Even though it rained all of one day, we still had a great time and really appreciate the time you took to help us figure out what we needed to do. I would say that we didn't realize laundry was going to be available at the inn in Chikatsuyu, so that was a great surprise that you might want to have them mention as a perk. We definitly appreciated that. The food was great, the bento boxes were delicious, the maps were all accurate, teh signage was great. I just can't say enough wonderful things!

USA, Female

May, 2012

 

Excellent. The reservation site made planning our trip easy. The content of the site was the most helpful resource for planning our trip to the Wakayama area.

USA, Male

May, 2012

 

Excellent experience.
This was my second trip to Japan. Your site is much easier to use than most japanese sites. The PDF route maps are great. The detailed info about bus and train schedules and routes very useful.

USA, Male

May, 2012

 

An asset to foreign travelers
I am an American working in Japan. There should be more English tourist information websites such as this one throughout Japan, which go into detail in each region and allow you to book accomodations and tours in advance (so you don't have to bring a lot of yen with you, as U.S.$ cash machines are hard to find in Japan). Websites such as Japanican, Rakuten, Jalan, and JapanHotel.net only offer lodging in major cities or tourist destinations, not areas off the beaten path. Via the Kumano Tourist web site, access to the smaller minshukus was available

Germany, Male

May, 2012

 

thanks a lot for helping us through our trip! We had wonderful holidays! From planning, booking such nice hotels and answering all questions ... it was such perfect! Guess, we never had such a good travel agency before. We'll recommend your agency to everybody who goes this direction:-)

Australia, Male

May, 2012

 

What fantastic service! Really helpful information. Thank you very much.

USA, Female

May, 2012

 

I just want to say that the trip went very well, we loved it and thank you so much for all your help. We really enjoyed it and could not have done it without your incredibly helpful website. Our whole trip was wonderful, but the Kumano Kodo part was the highlight!

India, Male

May, 2012

 

I wanted to thank you for perfect arrangements...
Your website is outstanding as is the service you provided.

Sweden, Female

May, 2012

 

Thank you ever so much for all your help! It was because of you we could realise our plan of a walk in Japan. I will recommend both the walk, the Tanabe Tourist Bureau and you, to my friends here in Sweden.

Canada, Male

May, 2012

 

... how incredible the Kumano Travel Bureau is - the website is absolutely excellent, and the service and help that we received from Noriko and other staff was top notch. In fact, if it was not for the Kumano Travel bureau, we would never have been able to visit Wakayama prefecture. Thanks to you and your staff, we managed to figure out all of the train and bus logistics, as well as book accomodation for difficult to reach places. We had a fantastic time!

Australia, Female

Apr, 2012

 

My overall opinion is really good. The level of service is outsantding and really brings this magnificent area at reach for internationals. I think that the bureau (as the local says) should be proud of themselves because their really offer something special to others: a life changing experience. All the best for the future.

UK, Male

Apr, 2012

 

You guys are fantastic and organized a fantastic and seamless trip. Thank you for all of your advice!

USA, Male

Apr, 2012

 

Absolutely wonderful. Being able to reserve accommodation on line was very very important for my trip.

Spain, Male

Apr, 2012

 

The reservation site is easy, fast and clear. In The Tanabe City Kumano Tourism Bureau there are excellent professionals.

France, Female

Apr, 2012

 

We'd like to thank you for your help with our travel in the Kumano area. We really enjoyed our trip and that was a great experience. We will spray the word about it all around us for sure!

USA, Male

Apr, 2012

 

Thank you for everything you and Kumano Travel have done to make my trip wonderful.

France, Female

Apr, 2012

 

Everything's perfect. The website is full of informations, easy to use as well as the reservation site.

France, Male

Apr, 2012

 

very good. clear and service is top.

Netherlands, Female

Apr, 2012

 

We had great support in making the right reservations for Kumano Kodo. We are very happy by his support. We'll recommend it to everyone. Thanks a lot for the great time we had!

Denmark, Female

Apr, 2012

 

Friendly and service-minded.

UK, Female

Apr, 2012

 

Excellent site with detailed information and very helpfull contact staff.

UK, Female

Apr, 2012

 

Thank you very much for your help. I can't wait to get out of the city and on the trail.

France, Male

Mar, 2012

 

Thanks for all your information, the hikes and lodging are awesome!

USA, Male

Mar, 2012

 

Many thanks .... for making my journey a better one. I will definitely recommend your travel agency to my friends and family.

UK, Male

Mar, 2012

 

Thank you for the excellent information at Tanabe City Kumano Tourism!

Australia, Male

Mar, 2012

 

The Tanabe City Kumano Tourism Bureau website already provides a lot of very helpful information, e.g. timetables, updated information re: road closures, sightseeing info, coin locker info. It's easily the most helpful regional tourism site I've ever used over 4 visits to Japan.

Finland, Female

Feb, 2012

 

Very easy to use page and super friendly staff, thank you so much!

Mexico, Male

Feb, 2012

 

Just want to thank you!!!! I have an amazing trip and everything was perfect!!!!!
Thanks for all your help!!

USA, Male

Feb, 2012

 

I have just sent in a request for accommodations via your very cool website. Definitely the best I have seen and I have seen alot of them!

USA, Male

Feb, 2012

 

Wow, the information on your website is incredible!

Singapore, Male

Jan, 2012

 

This was a highlight of our entire trip!

Kumano is place like no other; we enjoyed the trek, the little town, and the beautiful scenery. So much so that we look forward to visiting her again someday soon.

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2011

Canada, Male

Dec, 2011

 

Reservation system was very convient and worked well.

Malaysia, Male

Dec, 2011

 

thank you for the very information website, one of the best foreigner friendly websites I have visited.

Spain, Female

Dec, 2011

 

It was amazing to spend two days walking the Kumano Kodo. What a shame some parts of the trail were closed due to typhon in september. Spending several nights in Minshukus and enjoying the local food was also very interesting. We also loved soaking in several onsens!!!!

The best tourism information place ever been. Thanks for everything. Without your help I'd have been impossible to do it but thanks of you we had 5 lovely days in the area. It was everything easy and perfect. We'll definetly come back and strongly recomend your place.

USA, Male

Dec, 2011

 

Very nice experience. It was very nice that the staff helped to arrange things for me since part of the route was closed from the typhoon.

France, Female

Nov, 2011

 

Very, very good! It would have simply not been possible to have such a trip without your help and advices. Thank you very much for the organisation, the detailed planning and for waiting for us at the train station.

Israel, Male

Nov, 2011

 

good and easy to find information and make reservations

Germany, Female

Nov, 2011

 

Hiking on Kumano Kodo and visiting Kumano Hongu Taisha were absolutely remarkable experiences. Also, the village of Yunomine Onsen was wonderful and the onsen in the ryokan very enjoyable. Last but not least, I also enjoyed the train ride from Nagoya to Shingu very much!

I have never encountered a tourism bureau with such a great website and so terrific assistance! With your help foreign tourists can even enjoy the relatively remote area of Tanabe/Hongu and have quite a unique experience of Japan. Thank you very much again!!!

Australia, Female

Nov, 2011

 

I'm so impressed with the Kumano travel website. I'll be doing the Nakahechi trail and the comprehensive information has made it a breeze to organise transport, accommodation and hiking maps.

Netherlands, Female

Nov, 2011

 

Walking part of the Kumano Kodo was one of the best experiences we had. We want to thank you for all the great service for making our visit to the Kumano region successful (the best informative website we encountered during our preparations for the journey, the personal advice and assistance regarding our traveling scheme in the region with bus and pick-up by the guest house). Also we want to thank you for the perfect and kind service when we were in Tanabe (visit of Noriko to the guesthouse in Tanabe, the extra provided information and maps, and our personal taxi to the ATM). You really helped us to have a great experience. We were very happy to see that the Kumano route was very well signed during the walking.

Switzerland, Female

Nov, 2011

 

Thank You again for all You have done for me. It was a great trip and I am sure, that I will come back one day.

France, Female

Oct, 2011

 

Thank you very much for the itinerary: this is just a fantastic job!

France, Female

Oct, 2011

 

We wanted to thank you very much for making this trip possible!
2 thumbs up!!! Thanks to your advices and the tip-top organisation, we had such a great experience.

USA, Female

Oct, 2011

 

We could not have had a more fulfilling and eventual trip as the one put together for us by the Tanabe City Kumano Tourism Bureau. We cannot sing your praises loud enough! Thank you, thank you, thank you.

Netherlands, Female

Aug, 2011

 

You provide an excellent service and in that way made this area accessible to us. Thank you again

France, Female

Aug, 2011

 

high standards of service

USA, Male

Aug, 2011

 

I am glad you offered the booking service. I would not have been able to find these guest houses without the site since I do not speak Japanese.

Sweden, Female

Aug, 2011

 

We were extremely happy with the service of Tanabe City Kumano Tourism Bureau! Without the English website, we wouldn't have dared to walk the Kumano Kodo, as we do not speak/read Japanese. Thanks to the downloadable maps, audio guide and bus time tables, it was possible to plan our trip ahead. We also appreciated the guesthouse booking page a lot, because we otherwise never would have found those sleeping places on the web. Excellent service!!!

Netherlands, Female

Aug, 2011

 

Walking The nakahechi route itself was the most enjoyable. Swimming in the river/onsen at Kawayu was excellent! The takahara kiri no sato ryokan was a lovely location to spend the night.

Australia, Female

Jun, 2011

 

I made an excellent choice by selecting the Tanabe City Kumano Tourism Bureau/Kumano Travel reservation site!

Australia, Female

May, 2011

 

It's a well-laid out website that is easy to navigate with lots of good information.

Singapore, Female

Apr, 2011

 

The Kumano Kodo walk was very beautiful. A lot of guidebooks rave about the walk in the Kiso Valley but do not mention the Kumano Kodo. This is unfortunate because this trip, we did both and we found the Kumano walk to be far superior in terms of scenic beauty and meaning. Coupled with the audio guide we downloaded, the walk became one infused with meaning and significance. We had timed our visit to coincide with the Hongu spring matsuri and were delighted to find a wonderful village event come alive with the festivities.

Spain, Female

Mar, 2011

 

I enjoyed very much the walking time, because there were very few people (in fact, most of the days I did not see anybody in the whole day), so I could feel the silence and the quietness of the woods. It was also very interesting all the historic explanations about tea houses, ancient shrines, leyends, views, and so on. Visiting small villages and trying to speak with the people (my Japanese is still very little) was moving and exciting. Food was another good point, as I could try the local cousine. Onsen are great.

USA, Male

Jan, 2011

 

We very much enjoyed our Kumano Kodo path/walk. Due to the fact that we walked this in January, there were very few people. We found it to be an excellent way to exercise not only our bodies, but also out spirit and minds! We very much enjoyed the Takahara lodge as well. We found the view to be breathtaking and the lodge, the people and the baths really enhanced the experienced to a level that really exceeded our expectations. The shrine in Hongu was beautiful and well worth the visit. We want to come back and do the rest of the Kumono Kodo!

Page Top

2011

Canada, Male

Dec, 2011

 

Reservation system was very convient and worked well.

Malaysia, Male

Dec, 2011

 

thank you for the very information website, one of the best foreigner friendly websites I have visited.

Spain, Female

Dec, 2011

 

It was amazing to spend two days walking the Kumano Kodo. What a shame some parts of the trail were closed due to typhon in september. Spending several nights in Minshukus and enjoying the local food was also very interesting. We also loved soaking in several onsens!!!!

The best tourism information place ever been. Thanks for everything. Without your help I'd have been impossible to do it but thanks of you we had 5 lovely days in the area. It was everything easy and perfect. We'll definetly come back and strongly recomend your place.

USA, Male

Dec, 2011

 

Very nice experience. It was very nice that the staff helped to arrange things for me since part of the route was closed from the typhoon.

France, Female

Nov, 2011

 

Very, very good! It would have simply not been possible to have such a trip without your help and advices. Thank you very much for the organisation, the detailed planning and for waiting for us at the train station.

Israel, Male

Nov, 2011

 

good and easy to find information and make reservations

Germany, Female

Nov, 2011

 

Hiking on Kumano Kodo and visiting Kumano Hongu Taisha were absolutely remarkable experiences. Also, the village of Yunomine Onsen was wonderful and the onsen in the ryokan very enjoyable. Last but not least, I also enjoyed the train ride from Nagoya to Shingu very much!

I have never encountered a tourism bureau with such a great website and so terrific assistance! With your help foreign tourists can even enjoy the relatively remote area of Tanabe/Hongu and have quite a unique experience of Japan. Thank you very much again!!!

Australia, Female

Nov, 2011

 

I'm so impressed with the Kumano travel website. I'll be doing the Nakahechi trail and the comprehensive information has made it a breeze to organise transport, accommodation and hiking maps.

Netherlands, Female

Nov, 2011

 

Walking part of the Kumano Kodo was one of the best experiences we had. We want to thank you for all the great service for making our visit to the Kumano region successful (the best informative website we encountered during our preparations for the journey, the personal advice and assistance regarding our traveling scheme in the region with bus and pick-up by the guest house). Also we want to thank you for the perfect and kind service when we were in Tanabe (visit of Noriko to the guesthouse in Tanabe, the extra provided information and maps, and our personal taxi to the ATM). You really helped us to have a great experience. We were very happy to see that the Kumano route was very well signed during the walking.

Switzerland, Female

Nov, 2011

 

Thank You again for all You have done for me. It was a great trip and I am sure, that I will come back one day.

France, Female

Oct, 2011

 

Thank you very much for the itinerary: this is just a fantastic job!

France, Female

Oct, 2011

 

We wanted to thank you very much for making this trip possible!
2 thumbs up!!! Thanks to your advices and the tip-top organisation, we had such a great experience.

USA, Female

Oct, 201

We could not have had a more fulfilling and eventual trip as the one put together for us by the Tanabe City Kumano Tourism Bureau. We cannot sing your praises loud enough! Thank you, thank you, thank you.

Netherlands, Female

Aug, 2011

 

You provide an excellent service and in that way made this area accessible to us. Thank you again

France, Female

Aug, 2011

 

high standards of service

USA, Male

Aug, 2011

 

I am glad you offered the booking service. I would not have been able to find these guest houses without the site since I do not speak Japanese.

Sweden, Female

Aug, 2011

 

We were extremely happy with the service of Tanabe City Kumano Tourism Bureau! Without the English website, we wouldn't have dared to walk the Kumano Kodo, as we do not speak/read Japanese. Thanks to the downloadable maps, audio guide and bus time tables, it was possible to plan our trip ahead. We also appreciated the guesthouse booking page a lot, because we otherwise never would have found those sleeping places on the web. Excellent service!!!

Netherlands, Female

Aug, 2011

 

Walking The nakahechi route itself was the most enjoyable. Swimming in the river/onsen at Kawayu was excellent! The takahara kiri no sato ryokan was a lovely location to spend the night.

Australia, Female

Jun, 2011

 

I made an excellent choice by selecting the Tanabe City Kumano Tourism Bureau/Kumano Travel reservation site!

Australia, Female

May, 2011

 

It's a well-laid out website that is easy to navigate with lots of good information.

Singapore, Female

Apr, 2011

 

The Kumano Kodo walk was very beautiful. A lot of guidebooks rave about the walk in the Kiso Valley but do not mention the Kumano Kodo. This is unfortunate because this trip, we did both and we found the Kumano walk to be far superior in terms of scenic beauty and meaning. Coupled with the audio guide we downloaded, the walk became one infused with meaning and significance. We had timed our visit to coincide with the Hongu spring matsuri and were delighted to find a wonderful village event come alive with the festivities.

Spain, Female

Mar, 2011

 

I enjoyed very much the walking time, because there were very few people (in fact, most of the days I did not see anybody in the whole day), so I could feel the silence and the quietness of the woods. It was also very interesting all the historic explanations about tea houses, ancient shrines, leyends, views, and so on. Visiting small villages and trying to speak with the people (my Japanese is still very little) was moving and exciting. Food was another good point, as I could try the local cousine. Onsen are great.

USA, Male

Jan, 2011

 

We very much enjoyed our Kumano Kodo path/walk. Due to the fact that we walked this in January, there were very few people. We found it to be an excellent way to exercise not only our bodies, but also out spirit and minds! We very much enjoyed the Takahara lodge as well. We found the view to be breathtaking and the lodge, the people and the baths really enhanced the experienced to a level that really exceeded our expectations. The shrine in Hongu was beautiful and well worth the visit. We want to come back and do the rest of the Kumono Kodo!


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