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Privacy Policy

Our Policies Regarding Personal Information

The Tanabe City Kumano Tourism Bureau (”us”, “we”, or “our”) is committed to protecting personal information that can be used to identify or contact the customers and guests of this website (”you”, “your”), which may include but is not limited to email, full names, and addresses (hereby referred to as “Personal Information”). In accordance with the Personal Information Protection Law in Japan and other international regulations, we will not use or share your Personal Information with anyone except in the ways described in this Privacy Policy.

1. Definition

This Privacy Policy outlines the ways that we collect, store, and use your Personal Information when you use the services on our website.

2. Collection of Personal Information

We commit to collecting Personal Information by lawful means and only to the degree that it is necessary to provide our services to you.

3. How we Collect Data

We collect personal data using the following methods.


You share Personal Information with us when you make use of the following services.
● Contact Us online form
※Our contact form utilizes SSL (“Secure Sockets Layer”), a technology used to encrypt personal details to protect against data theft.
● E-mail correspondence
● Phone correspondence

This site is equipped with SSL to protect your privacy and security. When you send Personal Information through our website, it is encrypted using this technology until it reaches the server so that third parties cannot access or tamper with your data. However, communications not through the website (email, phone, etc.) are not automatically encrypted, so we cannot guarantee their security with 100% certainty.


When you use our website and enable cookies, we automatically collect data about your device and browsing patterns.

For more information about our use of cookies, please refer to our Cookie Policy outlined below.


We use information and media provided by third parties (audio, images, video, etc.) on our website.

4. Use of Personal Information

We only use Personal Information in the ways outlined in this Privacy Policy for the purpose of offering our services to you. This includes responding to questions and inquiries, processing applications and reservations, and collecting data to further improve our services as outlined below. We will disclose your Personal Information if it is required by law or subpoena or if we reasonably believe that it is necessary to comply with the law. In no other cases will we disclose your Personal Information.

5. Retaining your Personal Information

We take great care to manage your Personal Information to prevent disclosure, loss, falsification, or theft.

When we no longer need your Personal Information, we will destroy it immediately.

Except in the cases where it is necessary to keep your Personal Information, such as when we are continuing communications with you for reservations or bookings, or where we are required by regulations to retain your personal information, we will destroy your Personal Information once the effective period is exceeded.

6. Embedded content from other websites

This site utilizes embedded content from external websites, including but not limited to video, images, blog posts and articles.

Be aware that embedded content through other websites is subject to the policies and regulations of those websites, including their policies regarding collection and use of Personal Information, use of cookies, tracking, and third-party extensions. This may include tracking across multiple websites in the case of social media account login. We have no control over the privacy policies and practices of these external websites and encourage you to review their policies before use.

7. Content Copyright

The content on this website is provided for informational purposes only.

Our organization owns the copyrights for all content on the website unless otherwise specified.

Data such as images or video are owned by the photographer or by our organization. Unless permitted by copyright law, we prohibit duplication or unauthorized use of any of the content on our website.

8. Disclaimer

All of the information on this site is current and correct at the time of publication and may be periodically updated. However, we cannot guarantee the accuracy of information at all times, as information and circumstances may change.

Please note that we may update or erase content of this website without prior notice.

Cookie Policy

This site uses cookies. Please review our cookie policy before deciding to enable them on our website.

1. About Cookies

Cookies are small files that store pieces of information about the users of a website. Your browser saves these files to your computer and will pass this information back to the server when you visit different pages of a website. Only the website that creates the cookie can access information from that particular cookie.

Our site uses cookies to gather information about the pages that you visit and how long you spend on our website. The information that we collect through cookies does not contain anything that can be used to identify you personally.

You have the right to withdraw your consent to the use of these cookies at any time. However, disabling a cookie or a category of cookie will not delete an existing cookie from a browser, so you must do this separately from within your own browser. Please visit the help pages of your web browser for more information on deleting existing cookies.

Please note that if you delete cookies or refuse to accept them, you may not be able to use all the features of our website.

2. Other types of cookies

When using our contact form, you can choose to save your personal details (name, email, etc.) as a cookie to save you from having to re-enter the same information multiple times. This cookie is saved for one year by default.

3. Why we use cookies


This site makes use of a tool called Google Analytics, which analyzes and collects users’ statistical information through cookies. We do this to gather more information about the users of our site so that we can improve the services we offer.

The data collected by Google Analytics is anonymous and does not include any information that can be used to identify you personally. You can opt out of collection by Google Analytics by disabling cookies through your browser.

For more information about Google Analytics Terms of Service and Google’s Privacy Policy, please refer to the following.
• Google Analytics Terms of Service
• Google Privacy Policy

4. Managing Cookies

Cookies are enabled automatically on many devices, but you can choose to disable and/or delete cookies. Disabling cookies may limit the functionality of the website and hamper your user experience. Refer to the help section of your browser for more information on disabling and deleting cookies.

Contact us

Should you have other questions or concerns about these policies, please contact us.

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