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KUMANO TRAVEL Travel Support Center

Kumano Journey Gateway

Kumano Journey Gateway

The Kumano Travel shop is dedicated to supporting visitors onsite, your Kumano Journey Gateway.  It is located within short walking distance from the Kii-Tanabe station and is run by bilingual English/Japanese speaking staff.

The design uses local cedar paneling and at the entrance is a wood mosaic of the sacred three-legged Yatagarasu crow, the symbol of Kumano.

There is a shop featuring local souvenirs, outdoor gear, and books.  Tax free shopping is available for combined purchases of over 5000 including other stores in the area.

In order to avoid the spread of the novel coronavirus (COVID-19), KUMANO TRAVEL | Travel Support Center has updated its closure information as below.
Thank you very much for your understanding and cooperation.

■ Closure
From April 25, 2020 until May 31, 2020.

Location Less than one minute walk from JR Kii-Tanabe station.
Hours 9:00~18:00 year round
Address 14-6 Minato, Tanabe City, Wakayama Prefecture, 646-0031, JAPAN

Travel Desk | Onsite Reservations

Kumano Travel Desk

As accommodations are limited along the trail, pre-booking online with the Kumano Travel community reservation system is recommended.

Onsite reservations can be made at the Travel Desk by bilingual English and Japanese staff.

Several cases of novel coronavirus (COVID-19) have been reported in Japan.

We ask all guests to fill out a form and check their body temperature at KUMANO TRAVEL | Travel Support Center to confirm their current health condition.

The Prime Minister of Japan has currently issued a state of emergency for Tokyo, Chiba, Saitama, Kanagawa, Osaka, Hyogo and Fukuoka.

The Wakayama prefecture request guests from any of the above area to avoid non-essential travel to our area.

We apologize, but if you are coming from any of the above areas and/or your body temperature is higher than 37.5 degrees, we might not able to complete your request onsite.

So, we recommend you consider visiting our area once the situation gets better.

If you are still considering a visit to our area and would like to book accommodations onsite, please let us know by sending us an inquiry from the contact form as the situation changes every day, some accommodations have become temporary closed due to COVID-19, and we might not able to book the plan you have in mind.

Thank you for your understanding and cooperation.

Please note that onsite reservations can take time and are NOT guaranteed.  This is especially true during peak seasons.

It is best to do some research before you arrive to facilitate smooth bookings at the Travel Desk.

Reservations can take a little time, because the staff will need to call around so please include this into your plans.

If you do not have a KUMANO TRAVEL community reservation system account, please make one in advance as you will need one to make a booking onsite regardless.

Thank you for your understanding.


Accommodation List

There is a selection of accommodations in the Kumano area. 

Please view the options to have an idea of your preferences before visiting the Travel Desk, as this can speed up the reservation process.

Tours & Activities

Tours & Activities

Why not join a tour or activity during your travels?

Tour and activity reservations are available at the Travel Desk.

Water activities such as traditional boat tours and log-rafting are especially popular in summer.

Luggage Storage

Luggage Storage

Travelling in the area for a few days and need to store your excess luggage?  

If yes, then this service is a great option.

There is no limit to the number of pieces or the length of storage.  Prior reservations are not necessary.

Price: 500 yen per piece per day

NOTE: Remember that shop hours are 9:00~18:00.  Drop-off and pick-up are only available during this time.

Luggage Shuttle

Luggage Shuttle

Need to ship some of your luggage to your next destination last minute?  

This service is very popular with trekkers and pilgrims on the Kumano Kodo.  It is a great service to lighten your load while visiting the area.

Delivery is only available to accommodations along the Kumano Kodo route.

If you require luggage shuttle service on the same day to the Takijiri, Takahara, Chikatsuyu, Nonaka and Hongu area then the cut-off time is 12:00 to drop-off your luggage at the Kumano Travel shop.

Multiday luggage shuttle service is available.

To make your trip smoother we highly recommend that you pre-book luggage shuttle service before-hand.

Price: Depends on section and company.

NOTE: Luggage shuttle is only deliverable to accommodations with confirmed reservations. Some accommodations are not available to delivery to.

Arranging daily luggage can take time.  We kindly ask that you do not have a KUMANO TRAVEL account, that you make one before visiting the support center to help speed up the process.

Itinerary Support

Itinerary Support

The Kumano area is large and diverse.  Let our local, friendly staff support you to organize a visit that suits your needs.

Often it is helpful to do some research before visiting the travel desk which can speed up the process.


Local Souvenirs

Local Souvenirs

The shop section of the Travel Support Center is in the front area and features souvenirs, such as original t-shirts and local crafts.

Outdoor Gear

Outdoor Gear

A small outdoor gear section offers trekkers a last minute chance to buy essentials such as hats, water bottles and trekking poles.



A small selection of books are available in Japanese and English, including the “Kumano Kodo Nakahechi Official Guide Book”.

Tax Free Shopping

Tax Free Shopping

The Kumano Travel shop is registered as tax free!  For purchases of over 5000 yen in combined value from designated shops taxes are returned.

The registration for tax refund is at the “Umeshu de Kanpai” store on the same block.  By the way, “Umeshu de Kanpai” offers free testing of local umeshu liqueur!  Money back and free drinks, makes for a great shopping experience!

Ask staff for more information.

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